Mobile Legal · App Store & Google Play
Mobile App Privacy & Account Deletion Policy
Data safety disclosures, device permission usage, and account deletion procedures for the WiaSoft Portal iOS and Android apps.
Mobile Application Scope (Apple App Store & Google Play)
The Wiasoft Technologies Client Portal mobile application (iOS and Android) is operated by Wiasoft Technologies Inc. (BC1614041 · Kelowna, BC V1Y 4Z7, Canada) to allow clients and authorized staff to monitor active service engagements, project stages, digital assets, billing summaries, and renewal alerts. The app contains no third-party advertising and does not sell or rent user data.
Data Collection & Device Permissions (App Privacy / Data Safety)
The app processes only your account email, multi-factor authentication (MFA) verification state, encrypted session credentials stored in device SecureStore, and—only if you explicitly opt in—your Expo Push Token for service notifications. The app does not access location, contacts, camera, microphone, or photo library, and performs no cross-app tracking.
Push Notification Controls & Token Revocation
Push notifications are used strictly for transactional renewal reminders and stage updates. You can toggle push notifications off at any time from the mobile dashboard, and signing out automatically revokes the device's push token.
Account & Data Deletion Policy
In accordance with Apple App Store Guideline 5.1.1(v), Google Play Data Safety requirements, and PIPEDA, you may request deletion of your portal account and associated personal data via the in-app 'Privacy & Account Deletion' screen, through our '/contact' web form (selecting 'Data Privacy Request'), or by emailing [email protected] or calling +1 (647) 394-4946. Personal profile data, session tokens, and push registrations are purged within 30 days, subject only to mandatory statutory tax and accounting retention records.
Submit an Account or Data Deletion Request
You can submit an immediate account deletion or PIPEDA/CASL data request through our Contact & Privacy Request form (select Data Privacy Request), or email us at [email protected].